Our Team & Linguists
At Talking Heads, we know the importance of offering a professional team, focused on your targets. Meet our team who aim to become part of your team.
Our Management Team
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Georgiana Babtan
PROJECT MANAGER
Languages: Romanian (native), English, Korean.
Having a Bachelor’s degree in Korean and Japanese Language and Literature, Georgiana has studied in Romania and South Korea.
Georgiana says "It’s so interesting to be surrounded by so many different individuals; gaining insight into how to deal with different and unique situations/personalities; every day is a new lesson”.
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Eileen Enos
FOUNDER / DIRECTOR
Languages: English (native), Spanish, French.
A well-versed traveller, having visited more than 30 countries across every continent.
Eileen says "I’m hoping to achieve bigger and better things for Talking Heads with a satisfied and well rewarded team”.
Client feedback: “Thank you for your swift response as always.” Solicitor, Sheffield.
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Marina Giraldo-Mejia
ADMINISTRATOR
Languages: Colombian Spanish (native), English.
Marina loves travelling, reading and cooking, and going for long walks or swimming to keep active.
Marina says “I hope to continue working here for a long time; I would like to learn more from the teams so I can enrich my knowledge in the field of translation and interpreting further, so my role can grow as the company continues to grow too.”
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Donna Grice
INTERPRETING COORDINATOR
After nearly 30 years working in banking and the NHS, Donna now works in our Interpreting Team, assisting our clients with their interpreting requirements. Outside of work, she loves travelling, especially in Europe to places connected with WW2 veterans, although most of her time is currently spent with her new puppy, Foxie.
Donna says, “Every day at Talking Heads is totally different, I love it!”
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Bartek Gwara
RESOURCES & INTERPRETING COORDINATOR
Bartek is a graduate with an MA in Creative Writing from Lancaster University, where his dissertation involved creating a video game set in Poland.
In his free time, Bartek enjoys reading, playing video games, and making them - from learning to code and animate, to incorporating his Polish heritage into his writing.
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Amie Harrison
SENIOR FINANCE MANAGER
Languages: English (native), BSL.
Looks after the often complicated task of invoicing and client accounts. Mum to two lively boys and also shares her home with a corn snake called Ghost.
Amie says “I’m looking forward to a long and happy career at Talking Heads!”
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Paul Heath
SENIOR PROJECT MANAGER
Paul enjoys travelling and after realising he's spent more time on European breaks than British ones, he is trying to address that balance by going on hikes in the Peak District, Ben Nevis and Snowdon, among others.
He is passionate about coffee, food, his houseplants and loves language - in particular idioms and how they come into being.
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Neil Mathews
SENIOR PROJECT MANAGER
Languages: English (native), Dutch, German.
Neil graduated from the University of Sheffield (German with Dutch) and, after a 2.5 year stint in the Netherlands, returned to the Steel City. Neil mostly spends his time on quizzes, whisky tasting and cooking.
Client feedback: “Neil you are a LEGEND!! Thank you so much for all your help.” Solicitor, Sheffield.
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Zane Svare
JUNIOR PROJECT MANAGER
Languages: Latvian (native), English, Russian
“With an early ambition to work in the travel industry and a love for exploring all that life has to offer, I’ve always been drawn to the idea of connecting with people around the world. Now, at Talking Heads, I get to do just that – engaging daily with a truly international network of clients and linguists.
I’ve naturally gravitated toward management roles, where I thrive on bringing people together and turning plans into action. The “Legal Corner” is dynamic, fast-paced, and intense – exactly the kind of challenge I enjoy.”
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Stacey Taylor
LINGUIST FINANCE COORDINATOR
Stacey enjoys learning about new languages, cultures and clients through her work.
Outside of work her primary passions are her lovely children, music and makeup.
Stacey says "I hope to continue to work here for a long time as I have learnt so much already and I want to continue doing so. I have never worked in such a content environment.”
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Marta Woźnica
TRANSLATON TEAM LEADER
Languages: Polish (native), English, Russian.
Preferring epic scenery to cities, Marta’s favourite places she has visited so far are the Western National Parks in the USA and Sub-Saharan Africa. Marta says “It’s never the same- we are constantly challenged with new things – it never gets boring”.
Client feedback: “Marta, you are absolutely wonderful! Thank you so so much for this, it’s very much appreciated.” Amy, Food Manufacturer.
Talking Heads’ Translators & Interpreters
Built, managed and constantly refined since 1999, the Talking Heads linguist pool contains over 12,000 translators, interpreters and multilingual design & media experts world-wide.
We work with approximately 400 linguists each month on client projects, each chosen for their specific language pair, qualifications, sector expertise and experience.
The quality, range of expertise and reliable availability of our worldwide linguists is the lifeblood of our business, and is essential to the accurate and natural-sounding written and verbal communications we produce.
The Basic Essentials
Working with mother-tongue (native) speakers of every language pair in the world - preferably based in the country where the content will be used, to assure cultural knowledge.
Qualified / pre-tested in written translation and / or interpreting and tested by us at induction stage and on an ongoing basis.
Linguists chosen specifically for their experience in the required client sector and terminology knowledge.
Confidentiality is always a priority.
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Talking Heads attracts many applications from linguists due to the Company’s profile and the excellent reputation we have. Talking Heads only advertises for linguists where there is a requirement for an unusual language or noticeable under-representation.
When approached by a linguist, we review:
Type, form and level of education; school, university, vocational, etc. (always taking into consideration the country in which they were educated)
Qualifications gained, and if continuing to work towards
Security clearance/s
Commitment to languages as a career
Experience in translating / interpreting
Experience in a particular industry or area
Self-testing methods and continuous self improvement - CPD
Client list
References
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Online resources provided for specific content / sectors
Per Client / Project Inductions / Training Packs
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All new linguists take part in our intensive induction programme which includes:
Online induction / training covering
Confidentiality
Expectations
Code of Conduct
Communication and Relationship
Safeguarding
Assessments:
Induction Self Assessment
Language Assessment
Induction Test (80% pass rate)
Interpreters: Safeguarding Assessment
Translators: Translation tests on Social Care, Legal, Marketing, Marketing with Technical, Technical, Food, Fashion and Cosmetics (providing an overview of their skill and content type they are best suited to)
Data Protection / Security / Public Sector Requirements
Security check; proof of eligibility for work in UK
Face-to-face / video interview to verify identity and avoid common scam techniques
DBS (Disclosure & Barring Service) check where required / requested
Diploma certification as base level
Adherence to GDPR
Agreements:
NDA
Terms & Conditions
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Via our proprietary online system, ProjectLSP.com, we record and review all quality issues:
This links all parties and provides quantifiable data, e.g. clients and proof-readers providing a quantitative ‘Out of 10’ score as well as qualitative reviewing
All graded feedback is automatically calculated to form a linguist’s score.
If this score drops below 80%, they are automatically made not available for live projects, until the drop in quality level is assessed and rectified.
Selective / random testing - interpreters and translators
Proof-reading by a second linguist included in our ‘Standard Translation’ process
Ongoing monitoring via customer feedback
Encourage continuous training and revisits to the online induction provided by Talking Heads
Refresher communication to remind linguists of the importance of our beliefs
Client feedback and client reporting using structured, quantifiable methods
In our linguists' own words...
EVERY MEMBER OF OUR TEAM IS 100% ON-BOARD WITH OUR MISSION; TO PROVIDE OUR CUSTOMERS WITH THE BEST POSSIBLE SERVICE, AND TO MAINTAIN OUR REPUTATION AS INDUSTRY PROFESSIONALS AND EXPERTS.
Thanks to this brand focus, we ensure everything we do is of the same consistently excellent quality. From small translation requests to large-scale conversion projects, our team are equipped to get the job done; with everyone working towards the same goal, fulfilling your needs and making us an even more effective unit.
With decades of collective experience in producing world-class translations, at Talking Heads we know the importance of a competent, friendly and professional team when it comes to serving our customers. That's why we always strive to provide a happy, productive and efficient environment thanks to our leadership and team-building strategies. We offer native translation for every language on Earth, making us uniquely placed for the perfect blend of different cultures, lifestyles and ethics.
Every member of our team is equipped with the skills and experience to create a powerful unit of knowledge and guidance, whatever your area of business. With our unique setup, everyone from our founders to our administrative staff is equipped with the skills to speak to our customers, wherever they are in the world. With team members and linguists from Europe, America, Africa and beyond, we're ideally placed to offer a service you'll love; from people that you'll like working with.
Our business accesses a worldwide network of over 11,000 linguists. Working with both our internal team and this wider network, we ensure our service is the best available.