Help with Forms
Check that your organisation allows access / interaction with our forms.
Check that you’re using a supported browser:
- Chrome - Supported for PC, Mac, and Linux
- Firefox - Supported for PC, Mac, and Linux
- Safari - Only supported for Mac
- Microsoft Edge - Only supported for PC
- Internet Explorer - Only supported for PC
Check that your browser is up to date. You should use the latest available version for your operating system.
Open or log into your site in a different browser. If you don’t have the same problem, the issue is likely isolated to the first browser.
Open your site in a private or incognito window. It turns off extensions and add-ons that may interfere with our forms. If private browsing fixes the problem, follow the next steps.
- Clear your cache.
- Disable browser extensions that might be interfering with your site.