About Talking Heads.

Sheffield Grit. British Class. European Flair. World Class Results.

Celebrating 20 Years…

About Talking Heads.

We are a ‘full service’ LSP (Language Services Provider); we provide all multilingual services in all languages.

The ATC UK Language Services Market Survey named us as the 3rd fastest growing LSP in the UK and placed us in the top 2% of UK LSPs (Language Service Providers).

We believe this is a result of our commitment to the speed and quality of our service - our surveyed clients reported a 94% success rate in this area.

 
 

Achievements.

  • Our Customer Survey produced a NPS (Net Promoter Score) of +64.

  • Since 2007 we have maintained a 98% satisfaction rating from professional linguists on the world's largest linguist portal.

  • UK winner of the Nuffield Trophy for 'Best Group Entry' in the DPSI qualification, from CIoL.

Affiliations.

  • Member: Association of Translation Companies (ATC)

  • Reg.: Information Commissioner’s office (ICO), (Data Protection Act/GDPR

  • Accredited Examination Centre for the Chartered Institute of Linguists (no. 2193)

  • Adhering to the ISO 17100 Translation Services Management System.

 

Our Motivations.

Talking Heads' mission is to provide high quality multilingual services, appropriate to client requirements.

  • Following world-class industry processes whilst employing proactive ingenuity.

  • Always acting professionally whilst retaining our individual and company personality.

  • Ensuring the client gets what they want and need to the highest quality and in the most proactive way possible.

  • Operating with grit and class.

Processes.

Our pursuit of producing quality written translations with integrity.

 
 

Here at Talking Heads, we aim to deliver a high-quality service to every client. We believe that our multilingual skills can benefit any business, making it more accessible to a wider range of clients and improving communication. Good business is all about relationships and language is the key to unlocking the best ones. For longer lasting, stronger client relations, trust Talking Heads to work with you to achieve this and much more.

Founded in 1999, Talking Heads has accumulated many years of experience working with small, medium and large businesses across the world as well as the UK. As a family-run business, we offer a unique level of care and attention to detail when it comes to our clients. Rely on us to be sensitive and understanding of all your needs; no matter your request, we'll always be there to assist you. With our pool of over 11,000 linguists, we're able to draw upon the knowledge of specialists to ensure your business benefits in the best possible way.

Our clients' satisfaction is integral to everything we do. For this reason, we aim to keep our processes as simple as possible. Allow us to take care of all the intricacies and trust us to get it right the first time around. Experience has shown us that our clients appreciate the attentive approach we take to every new request.